Getting Started
Understanding your role
Your role determines which school information you can manage. Public readers do not need an administrative role.
Who this guide is for: School staff and administrators.
Source reviewed · Draft for review
Before you begin
Know which school or district invited you.
Steps
- Read public school information through the website or School App.
- If invited as an Editor, sign in and use the dashboard sections assigned to you. Editors cannot manage user access or school Settings.
- If you are an Administrator (SchoolAdmin), manage your assigned school's enabled features, Settings, and eligible Editor accounts.
- If you have DistrictAdmin access, open the district dashboard and manage its authorized schools.
- Ask your district administrator or Sundial contact for access you do not have.
Expected result
You know which dashboard to use and who can help with missing access.
Troubleshooting
SchoolAdmins cannot assign Administrator roles or change another Administrator's access. District authority or a SuperAdmin is needed. Internal import and global platform tools are restricted. A Staff record in the staff directory does not by itself provide dashboard access.