School Administration
Invite users and manage school access
User controls let you invite eligible staff and change their school access.
Who this guide is for: School Administrators; DistrictAdmins managing an authorized school.
Source reviewed · Draft for review
Before you begin
Open the correct school's Users section. SchoolAdmins manage eligible Editors; DistrictAdmins and SuperAdmins can assign school Administrators. Keep at least one active school Administrator.
Steps
- Choose + Invite User.
- Enter the staff member's Email and optional first and last names.
- Choose an offered Role. For an Editor, review the section permissions rather than assuming all boxes should stay selected.
- Choose Send Invitation and read the result. A new invitation remains pending until accepted; an existing usable account may instead be added without changing its password.
- Check the user list. For a pending invitation, use Resend Invite if needed and tell the recipient to use the newest email link. Use Cancel Invite only if the access is no longer intended.
- To change eligible access, select Edit, update role, active status, or Editor permissions, and select Save Changes.
- Use Deactivate to turn off eligible school access. To remove the school membership, choose Delete User, read the dialog, and confirm only the intended school removal.
Expected result
The list shows current school access or invitation status. Delete User removes this school's access while preserving the account, historical records, and access to other schools.
Troubleshooting
SchoolAdmins cannot assign or edit another Administrator. Editors cannot manage Users. District access does not allow editing a SuperAdmin or changing your own access through this workflow. If a change would leave the school without an active Administrator, it is blocked. Reload after a conflict or unconfirmed result before retrying. Failed or disabled email delivery needs your district/Sundial contact's help; avoid repeatedly resending.